PRODUCT RELATED QUESTIONS
Question: How do I choose the right type of indoor space heater?
When choosing an indoor space heater there is four types of heaters to choose
from. The choices are: 1) ceramic heaters – they work on principal of
electrically charged ceramic plates emitting heat; 2) oil-filled heaters –
electric heaters with permanently sealed oil emitting heat which is
thermostatically controlled; 3) infrared heaters – they heat indoor space with
metallic spiral or quartz element which is electrically charged using reflectors
to heat indoor space; and 4) vortex heaters – they heat space using the same
principal of a fan producing heat by blowing out hot air and mostly used for
heating of the entire living space room.
Some are oscillating (turning side to side) and some aren’t. Also for indoor
heating you can choose to install a baseboard heater, but that will require
fitting the heater into a wall of your house. If you want a heater that can be
used for heating most rooms in your house you may want to consider wall heater
which usually rolls on wheels and many come with remote control.
Eventually the choice comes down to size of the indoor space being heated and
then style and type of heater you prefer. No matter what type of indoor heater
you are looking for you can be sure to find the right heater you need on our
website. If you have any questions about any particular heater feel free to give
us a call, we will be glad to assist you with whatever we can.
Question: How do I choose the right type of heater for my garage?
When you decide to purchase a garage heater there are two types of models
to choose from; radiant heater models and convection heater models. Convection heat is not the
type that serves to warm up a small space or a person fast, it warms up the
entire room evenly, and that is what you want to happen when working outside in
your garage, having to move around in a cold environment. However, if you are
working on a task that requires you to be in one area of your garage it helps to
have a radiant heater, as long as it puts out enough BTU’s to keep you steadily
In choosing the heater type for your garage there are several important factors
to consider. It’s not so much about a cool look or sleek design of a heater
model that you need to concentrate on, but the fact that it needs to get the job
done warming up the quarters and at the same time be durable enough to withstand
weather changes. A good option for garage heater is to be mountable, as you may
want to hang it on the wall or a ceiling to get it out of the way if you need
extra space inside your garage.
Because you’ll be using it outside, when selecting the garage heater, make sure
that its BTU output is adequate. Please take a look at our most popular garage
models in the wall-mounted and baseboard categories– both good choices for your
Question: How do I choose the right type of heater for my patio?
Answer: When you are looking for an outdoor patio heater there are
only two types of heaters to choose from. The choices are: 1) propane heaters
and 2) electric heaters. Most popular electric patio heaters are mounted and
tabletop heaters. Infrared patio heaters are usually used for heating larger
outdoor areas. Out of all outdoor patio heaters, propane heaters are probably
the most popular. They are also used for commercial as well as residential
purposes. Propane patio heaters, otherwise known as natural gas heaters, use
refillable tanks as energy source and heat wide areas for hours at relatively
Choosing a patio space heater usually comes down to the following factors: the outdoor area that needs
to be covered by constant heat, price of heater and also operating cost. If you
have any questions about how to choose a right patio heater for you, feel free
to call us with your questions. If you already know what you are looking for
then you can be sure to find it here on our website.
Question: Are space heaters more energy efficient than central heating
Answer: Yes, they are. For example, small space
heaters can be less expensive and more energy efficient to use if you only want
to heat one room or you need to supplement inadequate central heating in one or
more rooms. These heaters can also boost the temperature of rooms used by
individuals who are sensitive to cold, especially elderly persons, without
overheating your entire home.
We specialize exclusively in space heaters and that’s why if you browse through
our selection of most popular and reliable heaters you’ll find all of them to be
very energy efficient. Feel free to call us if you have any questions or if you
need assistance with your purchase.
Question: What is the difference between, radiant and convection heaters?
When heat is emitted directly at you it is known as “radiant heat”. When you are
being warmed by the heat around you it is known as “convection heat”. Our heater
guide’s example of sun rays is a great comparison of the difference between
Radiant and Convection heaters. Convection heaters are often selected when you
want to heat a larger area occupied by several people. Radiant heaters warm up
an individual directly, when it is not necessary to heat an entire room.
Once you’ve purchased the right type of heater for yourself please come back and
share your experience so that we could pass your recommendation to someone with
similar situation. Let us know how your heater is working out. We are always
glad to hear from our customers.
Question: Can I use an extension cord for my electric space heater?
Answer: Most manufacturers do not recommend using extension cords with
their space heaters. However, in some cases you may find that using a heavy duty
extension cord with a surge protector will allow you to extend your new heater
into those hard to reach areas usually without access to the outlet. Make sure to
read all safety rules before using any electrical equipment.
ORDER RELATED QUESTIONS
Question: I would like to place an order. How can I do that?
Orders may be placed through our website or by calling our toll free number (877) 777-3034.
Question: If I want to return an item, how easy is it?
We are confident that our products will help you
live a more comfortable life! If for whatever reason you are not satisfied with
your purchase you may return it for a refund. If you would prefer to speak with
our Customer Service before deciding to return or exchange your purchase, please
call us toll free (877) 777-3034 during our normal business hours.
offer a 30-day return policy. If your product is defective within 30 days of
purchase, we will replace it as soon as possible and happily pay all shipping
costs to and from your location.
If you change your mind and
wish to return your purchase, we will be happy to accept your return. We will
credit your purchase, less shipping and handling. All returns will carry a
restocking fee of 15%. All returns must be in like new condition, in original
packaging, with instructions and accessories; items returned in less than new
condition may be subject to additional restocking fees. A refund will be issued
or a replacement will be shipped within 2 to 4 business days.
Question: Is there a sales tax on purchases?
products sold to California residents will include 9.75% sales tax.
Question: Is my transaction on your web site safe?
We guarantee that every online transaction you make will be 100% safe. This
means you pay nothing if unauthorized charges are made to your card as a result
of shopping at our online store. Rest assured your credit card information is not
stored anywhere on the internet. Credit card information is reset automatically after
each order is processed for the safety of our customers. We do not give or sell telephone numbers or addresses
to anyone; they are for shipping and credit card verification only. All information given to Heater
Store Online is confidential and will never be given to solicitors. We also guarantee that we will never
share your personal information given to us when ordering or inquiring. We never participate in unsolicited
e-mail (spam) or phone solicitation.